Payment Processing For Your BigCommerce Store
BigCommerce does not process payments itself, it connects to a gateway. Make that gateway one with transparent pricing and a Canadian phone number.
What you get
Why Switch The Gateway
Interchange-Plus Pricing
You see the wholesale card cost and our margin as separate numbers. Flat-rate gateways bundle them so you cannot tell which is which.
Works With Your Checkout
We connect as the payment gateway behind your existing BigCommerce checkout. Your storefront, product catalog and theme stay exactly as they are.
Canadian Settlement
Funds settle to your Canadian business account in CAD. No cross-border conversion taken out on the way through.
A Person Who Answers
You get a direct line to us rather than a ticket queue. When checkout is down, that difference is the whole thing.
How It Works
Rate Review
Send us a recent processing statement. We show you line by line what you are paying now and what it would cost with us.
Account Setup
We board your merchant account and configure the gateway credentials for your store.
Connect And Test
We connect the gateway in BigCommerce and run test transactions end to end before you take a live order through it.
Frequently Asked Questions
Do I have to rebuild my store?
No. We connect as the payment gateway behind your existing checkout. Your theme, catalog, apps and URLs are untouched.
What will my rate be?
We quote interchange-plus, which means your rate depends on the cards your customers actually use and your average order value. Send us a statement and we will give you a real number rather than a headline rate that only applies to one card type.
How long does the switch take?
Boarding timing is set by the processor once we have your documents. Connecting and testing the gateway is usually the same day after approval.
Can I keep my current processor as a backup?
Yes. BigCommerce supports more than one payment method, so you can leave your existing gateway enabled while you get comfortable.
See What You Are Actually Paying
Send us one processing statement. We will show you the breakdown your current provider does not.